To help ensure top performance of your Belden® Wireless Solution, we offer the following support:

• A worldwide network of support facilities
• Installation and set-up of the Wireless Solution via trained and accredited Belden Wireless Integrators (BWIs)/Certified System Vendors (CSVs)
• Comprehensive training
• Technical support

For warranty verification/information, the Belden Wireless Solution should be registered via your Belden portal prior to contacting technical support. To enter the BWI and Registered Users Portal use the Login.

Belden® Support Program Overview
To ensure that the Belden Wireless Solution meets the end-users' needs on an ongoing basis, and to help them protect their WLAN investment, Belden offers a comprehensive support program consisting of two levels of service/support: our Standard Warranty agreement and our ActiveTAC™ Extended Service Program.

The Standard Warranty guarantees the following coverage:

• The system hardware for a 12-month period
• The software for 90 days from the date of shipment to the system provider and/or end-user.
• All software patches and bug fixes
• Return Material Authorization (RMA) policy specifies that all product warranty claims must be returned to Belden within the first thirty (30) days after shipment.
• The repair and/or replacement of any faulty hardware item will be accomplished within 30 days -- anytime within the twelve (12) month warranty period. The same set of circumstances applies to any defect in system software.
• Technical Support (first six months)

• An extended hardware warranty; renewable up to three years
• A next business day (NBD) Advanced Hardware Replacement Policy -- or, the NBD dispatch of any system hardware required
• All software patches and bug fixes
• All software upgrades and new feature releases
• Technical Support 24/7
• Preferred rate on all Belden Professional Services

Standard Warranty (pdf)