North America and global utility customers rely on GarrettCom Magnum DX940e Routers for remote and secure connectivity
In terms of expanding their reach, the customer was required to build various new remote stations.
They needed to connect these remote sites to the central office so that the Remote Terminal Unit (RTU) data could be transferred to the Supervisory Control and Data Acquisition (SCADA) master, and with the help of that data they could do asset monitoring, billing and troubleshooting.
No fiber was laid out to connect to the central office, and due to budget constraints, laying new fiber was not a viable solution. Many areas were also not connected over the legacy leased line interfaces such as T1 or DDS.
In multiple other sites, the customer was using T1 and the service provider was supporting it with TDM/ SONET. The move in carrier technology from TDM to MPLS meant a lot of changes on the compliance side since it required a move to IP. This move caused all the power utilities using T1 to come under the purview of NERC CIP.
Also, with introduction of IP, there was a need for additional security for remote locations to prevent unauthorized access to the sensitive data.
Belden provided a scalable network management solution, Industrial HiVision, which allows multiple devices to be configured, monitored and managed through a single console. Multiple Magnum DX940e devices can be controlled through Industrial HiVision that supports user upload and download configuration rules, upload software upgrades, user policy management and ensures security settings on each device.
The customer achieved efficient substation automation for secure metering, data collection, monitoring and control of substation equipment, reducing costs and improving workflow.
Supporting harsh environments and compliant with many industrial standards and certifications, GarrettCom equipment can be centrally managed and remotely accessed, and protects substation equipment against cyber threats. This saves hours of time that would have been spent driving out to remote locations to track configurations, troubleshoot or make manual adjustments to spreadsheets. Capabilities include firewall, SSL (Secure Socket Layer) encryption and Virtual Private Network (VPN) for secure remote access connectivity. Also provides access control with multi-level password protection.
Legacy and serial communications can be more flexibly migrated to IP communications using GarrettCom networking equipment. This allows customers to control pace of adoption and migration. GarrettCom can also enable utilities more flexibility in designing customer services, maintenance and pricing.