Internal Channel Account Manager | Mid-Enterprise Sales Representative | Internal Account Manager | Renewals Representative
To successfully drive profitable growth of Products, Services or Contracts within a defined territory or account basket from a desk-based position using telephone, web, and email tools; via existing account relationships and prospecting to create and close new business opportunities.
To achieve sales targets aligned with the responsibilities of the role, taking accountability for meeting and exceeding these targets over a sustained period.
Drive business through proactive customer contact. Relatively infrequent travel to customer sites for face to face meetings to progress opportunities may also be required.
Quantify, prioritize and develop new accounts in the defined region, driving territory penetration, new business growth and share of wallet.
Manage existing account relationships in the region. Identify opportunities to grow revenue in existing accounts and maximize share of wallet and customer satisfaction.
Create Account Plans which identify opportunities and initiatives to strengthen relationships with key influencers and decision makers.
Build close working relationships with Customer Service and external sales colleagues to ensure close collaboration in account activities.
Timely and accurate reporting. Including maintaining and reporting on funnel opportunity management, revenue forecasts, Account Plans, progress on initiatives and status of relationships.
Prepare and deliver high quality web presentations to Accounts and prospects.
Respond to leads and enquiries generated through the website and other marketing programs.
Ensure New Product Introductions are integrated into the Account planning and selling activities.
Provide fact based input to Marketing and the Business Platforms to help specify new customer requirements.
Launch the interactive critical skills quiz to evaluate your current abilities.
Definition: Identifies the opportunity within an organization and correctly selects the targeted individuals along with the appropriate investment of our resources in the pursuit of the business.
Definition: Identifies the prospect's business needs, key buying issues, and individual purchasing decision makers within the organization before making a sales presentation.
Definition: Recognizes there are definite benefits sought by the prospect organization and there may be different issues to consider for each decision maker in that organization.
Definition: Dedicated to meeting the expectations / requirements of internal and external customers; uses first hand customer information to provide products / services with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Definition: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results.
Definition: Uses a breadth of methods to identify root causes and identify effective solutions and counter measures. Is honest and probing in their analysis; looking beyond first answers.